House Rules
Check-in & check-out
- Check-in is possible between 15:00 and 20:00. We will ask you to show your passport or ID. These data are being shared with the Guardia Civil.
- Check-out is possible between 08:00 and 11:00 on the day of departure.
- It is only possible to deviate from the above times in consultation. For a late check-out (until 13:00) we charge €15 extra.
- No refund will be made in the event of early departure.
Your stay
- Guests agree to respect the privacy and tranquility of all other staying guests, neighbors and the owners at all times. We reserve the right to cancel a booking with immediate effect if guests do not honor this agreement or cause a nuisance to other guests, neighbors or the owners.
- We kindly ask you to avoid noise pollution, especially between 23:00 and 08:00.
- Only the lead guest and the named booking party may use the accommodation and facilities. Any visitors from guests will only be granted access with our express permission.
- Without permission from the manager and without additional payment, it is not possible for visitors of guests to stay overnight in Casa La Vall.
Reasonable and appropriate use of WiFi
- Guests agree to use the WiFi internet access reasonably and appropriately.
- The internet access provided is for general uses such as access to the world wide web, email, messaging, social media, light video/music/media streaming. It is not intended or suitable for heavy media streaming, online gaming, extensive downloads/uploads. Access to illegal activities or use of our network for illegal activities is prohibited and will be reported to local authorities.
Swimming pool
- All guests who use the swimming pool do so at their own risk. The owner/manager of Casa La Vall is not responsible for any accidents or injuries.
- Glassware may not be used around the swimming pool.
- Swimming pool opening hours: June, July and August between 08:00 and 22:00.
Environment
- Parking is only possible in public parking lots. This is free.
- Bringing pets is not allowed.
- To guarantee the peace and quiet of the other guests, we recommend coming with children aged 16 and over. There are no facilities for young children at the accommodation.
- It is not permitted to use items belonging to Casa La Vall outside of the accommodation.
- Smoking is not allowed in the room/bathrooms or communal (indoor) areas. Smoking tobacco products is only permitted in the outdoor areas.
- Drugs are strictly prohibited.
- The entire accommodation is suitable for accommodating up to twelve people.
- Casa La Vall is not suitable for group events such as parties.
- Casa La Vall is accessible to our guests 24 hours a day.